cwolf89, I hope you get things sorted under warranty. I have exactly the same car as you but haven't had these problems

Thanks apav. As you can just see in the link you provided, there is a shallow recess for a wheel, with a captive nut. I don't understand why mazda would go to such lengths, if a wheel cannot be stored. I know their is an option for a sub, but its little smaller than a wheel.
Will maybe mock up the foam inserts for raising the boot floor and try the space saver from the wifes car.

Is there any case you bought a car with known faults and they gave you a discount for it? These cars are sold for £19k brand new or £18k brand new but registered. They were also giving £6k discount for a scrappage scheme but that could be for the full price which currently sits at £25k. There were brand new cars advertised at £15k at some point.

Do you know if you have warranty? If your warranty is valid, you can inspect the car for free at any dealer. A dealer may not find a problem, but you can have another inspection to another dealer. Maybe you can keep doing that if you do not mention that somebody has checked the car already but just state that you have some concerns that you would like to check under warranty.

If one of the speakers makes funny noises, it can be faulty. Something like that can easily be replaced under warranty. Whether the dealer can hear or not, is a tricky thing that depends on the morals of the dealer. You just hope that somebody will notice the difference and fix it by potentially replacing the speaker.

However, if you go to the dealer, and if the dealer says that you need a new speaker somewhere to be replaced, keep in mind that cars are put together by robots and they are not designed to be taken apart. So if an eager dealer is happy to start removing fragile trims to replace a faulty speaker, you may end up with a visibly damaged car that may not have any speaker problems anymore but it may have plastic trim problems.

It sounds that there is something wrong with the speakers and that bothers you. If you have warranty, you need to discuss it with the dealer. If they suggest replacing the speaker, ask them to show you what they are going to do, e.g. remove this and that plastic trim, and take photos of the trims they are going to remove before they do any work. Then let them remove the trims to access the speaker and check the condition of the trims when they deliver the car. Keep in mind, that even if the trims look fine, underneath they have damaged the insultation, forgot to fit screws, etc.

You need to balance how much you care about the sound quality versus a potential headache dealing with the dealer. If you own the car and want to keep it over long period, consider whether the originality of the trims is better than the audio quality. Ask whether a radio station audio sound listened by an average person would be noticed as problematic. If that is the case, then yes you have a problem and something could be done for it, but thre is a huge potential for adventure.

The window issue is a feature of these cars. It was a huge thing when they were first released and a lot of people just part exchanged them for a premium car. There were a lot of adjustments to the rubbers around the window and the door but people who could notice the noise, were not convinced. There is a good chance that you can hear better than the average person and that is why you notice the problems with the audio and the window.

Again you can ask the dealer to check it and let them do the usual inspections. But again, there is potential to cause further damage and achieve no result. People who could hear the noise, never found a solution. Others, were saying that it was completely quiet. The best way to check how bad it is, is to drive a better car. Then going back to your car, you will be able to compare the noise levels.

So in summary, if you have warranty, any dealer can inspect the car and do work for free. After this work, the car as a whole may turn up to be better or worse. It is a bit of a gamble. It is more likely than not, that nothing will improve.

If you decide to check the noise, ask them to check the vibrations and the clutch. The vibrations can add up and cause noise problems. But once you mention the clutch, you are in the danger zone of being told that the car has been used, there were no problems at the start, and all that is expected after 10k miles. There are other posts of similar problems with the clutch and the gears and the dealer never found any problem.

My guess is that this is how this particular car is. It has some noise problems from audio, vibration and window, and something is going on with the clutch. It is more likely that these will not get any worse and you will have to learn to live around them.

Thank you for responses.
I would like a spare as I travel to Poland at least once a year and some breakdown services won't respond to flats without a spare. Anyway, in the event of a puncture, if i have a spare I can be on the go again in 20mins, rather than waiting an hour for breakdown. Plus, if you get a  flat at speed, the tyre is then unsafe to use repair kits. (Might invest in runflats later).
Will try get photo of wheel well to show my apprehension regards dealer advice

Hi everyone,

New to this forum, I was wondering if I can get some advice on how to proceed with my problem...

I bought a brand new 6 sport nav+ in December 2019, I got it for peanuts, otherwise I wouldn't have gotten a brand new one. It's the 2.0 petrol engine and generally speaking I'm fairly happy with it. There are some issues which shouldn't be there, like some cabin vibration at idle and clutch judder in first gear, but I'm hoping they'll go away once the parts bed in, I drove it less than 10k miles so far.

One of the main reasons I got the sport nav+ was the premium sound system. I was very happy with my sound quality until recently, especially since I got a premium spotify membership that means I get the best audio quality available (Apple CarPlay).

More recently, I started hearing a thumping noise from the driver's door speaker. For the record, not all songs do it, you can have a song with a lot of bass and it would play just fine at any volume, but some frequencies cause the front door to vibrate quite a lot, distorting the sound. I thought the sound comes from the speaker, but it's in fact right next to my ear, so the top part of the door. I read something about the windows having something to do with it, but it sounded unlikely. To my surprise, I noticed that both front windows "squeeze" the door trim when I close them. They literally pull the door trim towards the door, making a bit of a squeaky sound. There seems to be too much tension on the motor driving the window.

As a result, the entire door assembly becomes extremely tight and can't handle the sound frequencies/vibrations, creating that noise you'd expect from a 20 year old thrashed vauxhall. If I release the tension by lowering the window a fraction of an inch (window still closed, but tension is released), the sound improves. Still not 100%, but barely noticeable. In other words, here is the problem:

• Nearly new sport nav+ bought Dec 2019, less than 10k miles
• Good quality audi from premium music service via Apple CarPlay
• Extensive tension on both front door trims when windows are in closed position
• Thumping sounds from door trim AND speaker, distorting sounds

I never had to rely on Mazda for repairs and I was hoping not to ever have to, given it's the most reliable brand in the world. I'd like to get this sorted, I don't think it's acceptable for such a car, regardless of how little I paid for it, to have these issues, not after 1 year anyway. They're trying to enter the premium market, they need to deliver.

How do I approach the dealer to look at BOTH the door problem and the speaker issue and how do I make sure this is not brushed off with a "listen to something else" or "turn the volume down" solution? Also, my dealer is a bit far from home, can I get my warranty sorted at any other official Mazda dealer?

Thanks all!