I absolutely agree with your sentiment. This dealer sets the standard - in fact as I understand it, they have won national dealership awards on more than one occasion. When I walk into most dealerships, of whatever make of car, I feel rather like a fly walking into the spider's web. Not so here, I genuinely feel a friendly atmosphere. The service department has been second to none in all respects, I cannot recommend them enough. I have traditionally done all my repairs and servicing myself over the years, largely because my experience with main dealers has been less than perfect - things like, being charged for work not done, or parts not replaced. I have absolutely none of these fears woth Hodgson, in fact I am perfectly happy for them to continue to maintain both of our Mazdas.