Simon1
If you are hoping for help from a forum community such as this, then you need to be more forthcoming with a description of the problem.
One sentence questions and answers are not conducive to getting any help what so ever. We can't help you unless you open up a bit and explain in greater depth exactly what difficulties you are experiencing, what you have already tried to resolve those difficulties and are more responsive to the replies you receive.
Perhaps if you continue to experience the same problems you could try again and give us more information to assist a diagnosis and possible solutions. Otherwise you are just wasting your own and everybody elses time in trying to help you.