Mazda 6 Forums UK
Technical Section => Wheels/Tyres => Topic started by: Choppit on February 07, 2016, 09:48:41 pm
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Cleaning the car today and a 10p sized piece of paint/lacquer flaked off one of the rear wheels. Before I took delivery of the car the dealer also replaced one of the front wheels under warranty due to large patches missing. Anyone able to comment on whether this is common occurrence or have any experience of warranty claims in this respect. Mileage is <10K and there was previously no noticeable surface damage to the wheels although the rears have an inconsistent speckled look under the lacquer.
Thanks
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Regrettably it is a common occurrence, Not only on Mazda 6 , but also Mazda 3, BMW's and Audi's
http://www.mazda6forums.co.uk/index.php?topic=894.0
http://www.mazda6forums.co.uk/index.php?topic=1631.msg6247#msg6247
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A few years ago a workmate bought a 2.5 years old M6, then discovered bubbling on the alloys a while later (but still just within the 3 years) A trip to the dealer and, after the mandatory wait while they made a decision, the alloys were replaced.
Hope this helps :)
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If there are issues under the lacquer then it becomes a manufacturing defect, get them changed. One thing to remember is as long as your alloys have not been damaged i.e. kerbing damage , then they should replace them
When I claimed for my bubbling alloys the dealer had taken several photos of each alloy to send to Mazda UK .Thankfully all where replaced understand warranty. Even the one with no corrosion bubble was replaced, dealer highlighted that it would eliminate any potential colour mismatch .
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I had this corrosion problem with my previous series 1 Mazda 6 after 2.5years. The wheels had been kerbed, but that didn't matter as they were all replaced under warranty. I am really surprised that it's still an issue with the latest model. My series 2 car wheels seem OK after 5.5 years.
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Thanks for the info all. When I get some time I'll give the dealer a call and see how things work out.
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Washed the car today and noticed a patch on both nearside wheels where the coating on the wheels has come away. The car hasn't been kerbed and this is the first time I've noticed it. The car is still under warranty as less than three years old and has full Mazda service history (previously dealers demonstrator before I bought it), so will ring the dealer tomorrow to see what they say.
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I had all my wheels replaced under warranty when the car was about 2 years old. (2010) Sadly, within 18 months, the new ones started to bubble and the car is now well out of warranty!!!!! You would have thought that they would have sorted the problem out by now!!!! :-[
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UPDATE 1 - Phoned the dealer today and I am taking it in on Friday for them to take photos to send to Mazda.
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UPDATE 2 - Car is going in on Thursday for wheels to be sorted under warranty. I will post the results later
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Took me a while to actually get round to speaking to the dealer about this and then 8 months to actually get the wheels delivered, but they were replaced without issues (eventually). Actually, I'm glad the replacements were delayed, as I managed to kerb 3 of them over a single weekend a month before they were replaced (up until then I'd had 12 months without a scratch) :D
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Well done mate well sorted good result consumer power :) :)
Cheers Steve 8)
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I am new to this Mazda 6 Forums. I found this discussion thread via Google search initially.
Anyway, I have exactly the same issue as you have described. My Mazda 6 Sport Nav 175PS Diesel in Soul Red with 19"Dark Metal Alloys (delivered June 2015) <10,000 miles. I absolutely love the car but noticed last weekend that large chunks of wheel lacquer was missing from all four wheels and other areas clearly blistering/peeling. I have never kerbed the wheels and the only person to wash the car is myself, by hand and only using the provided PH Balanced Shampoo.
I have attached some photos.
I have contacted the Dealer, who first warned me about Alloy Cleaning Chemicals and Car Washes would invalidate the Warranty. Undetered it goes into the Workshop for inspection on 12th May 2017. I will keep you posted. I am expecting some push back but I am a dog with a bone on these sorts of things.
Edit : PDF attachments removed. Please read this http://www.mazda6forums.co.uk/index.php?topic=1846.0
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I had all 4 authorised for replacement on my 1.5 yr old with 15k. You'll be ok so long as it's the lacquer that has chunks missing. (I sold mine before the wheels arrived about 3 months later, apparently they're permanently on back order. I read of someone escalating their wait to Mazda UK and miraculously their new wheels arrived within a few days)
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I also noticed peeling on 2 of my 2015 Sport Nav 19" wheels registered April 2015 now done 20k.
Took to the dealer even though two wheels had been kerbed Mazda agreed to replace all 4 wheels no questions asked.
Cannot fault service received.
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I'm keeping a close eye on my 2017 model wheels so far so good we shall wait and see
Cheers Steve 8)
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I've encountered the same problem on my 2015 car with less than 10000 miles on the clock, the dealership has looked at the car and arranged for replacement wheels under warranty. So have mazda sorted out the problem now or is this possibly a recurring problem that will occur again? If it's recurring what happens when your warranty has expired?
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The same thought had crossed my mind. My car goes into the Workshop on this Thursday for complete set of replacement wheels. The Dealer sent photos off and two days later Mazda agreed they should be replaced under warranty. So the reaction from the Dealer and Mazda was excellent, but no offer of an explanation. Now all I can hope is that this was a manufacturing fault or a coating formula issue that has now been resolved and that 2017 wheels do not suffer the same issue, but as you say if it happens two years from now they will be out of warranty and then it becomes my problem. I had heard that the issue was down to the fact that we use salt on our roads during the winter, but it was just a comment from someone, I don't know how true it was. Hey Ho! at least on Friday I will have shiny new wheels again - how long for I don't know?
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Update to my original post.
I went back to the dealer and there was no quibble whatsoever. It is a well known issue internally, something to do with the incompatibility of the Lacquer and the road salt we use over our winter months. I had all four wheels replaced, although I still believe the replacement wheels are not quite as dark as my originals were. The dealer explained this (and showed me) that the internal document which describes the known issue with the blistering also describes a darkening of the original wheels over time due to dark spots under the lacquer (like the old newspaper picture dots) which creates an illusion of a darker wheel when compared side-by-side with the replacements. I have had the replacements for a year now and no issues so far (fingers crossed), even through our beast from the east weather this winter. One thing to note though was that the Dealer said to me that if my wheels had been scuffed/kerbed they would have void the warranty, fortunately for me I am a careful when parking and mine were pristine, so they had no way out on that one
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My second set of wheels started to blister less than a year after replacement, so Mazda doesn't have this under control at all....
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Originally had this problem two years ago when the dealer recoated two of the wheels - the dealer at the time wouldn't replace them.
Fast forward two years and the two wheels that were not recoated and one of the ones that was started peeling in several places. I visited Brindley Mazda in Wolverhampton (original dealer had closed) who took some pictures and Mazda agreed to replace the three peeling wheels free of charge, even though the car was now out of warranty by 18 months.
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Something to watch out for. For the last year I've had the tyre pressure warning flag 4 times, about every 3 months. Turns out that air was slowly escaping around the flaking lacquer in a couple of places. Unfortunately, a significant amount of lacquer had to be removed from the rim to seal the tyre, so it looks even worse now.
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How did you fix this air leak?
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Tyre fitter took the loose lacquer back, re-lacquered (only the edge of the rim I assume), and used rubber solution, at least that's what he told me. I've had no issues since, but the wheel looks a mess now. Annoying really, considering the wheels are less than 2 years old, having been replaced under warranty. I'm somewhat tempted to contact Mazda to see if they'll replace again (although I'm now 8 months out of warranty)