Mazda 6 Forums UK

Technical Section => Interior trim => Topic started by: davidlang on November 08, 2011, 12:47:07 pm

Title: Drivers Seat
Post by: davidlang on November 08, 2011, 12:47:07 pm
The other day I found four washers on the floor of the car and noticed that the drivers seat was a little less stable than usual when going round corners. I popped into my local dealer assuming that they could supply me with a nut and bolt ( which surprisingly I have not yet found in the car) but they could not help me.
Can anyone tell me how this all should go together?

Title: Re: Drivers Seat
Post by: maddog655 on January 10, 2012, 04:04:12 pm
yes I have the same problem.

It was inspected by my local main dealer and the weld has broken on the front of the frame and the washers are off. The seat rocks and on long journeys gives me a pain in the back.

Spoke to a Mazda fitter and it is a known fault.

Dealer has ordered me a new seat frame but it will take a few weeks and has to be authorised by Mazda head office.

Go to your dealer and tell him you know it's a known fault and you want a new seat frame.

Title: Re: Drivers Seat
Post by: andyk3090 on January 10, 2012, 09:12:14 pm
There was lots of seat issue posts on the last forum for the 6. These ranged from squeeking seats to loose seats. I had a squeeking seat on my last 6, but just lived with it. Some dealers were reported tying to lubricate the frame fixings to others replacing the frame. Some others from the old forum may have more info.

Regards
Andy
Title: Re: Drivers Seat
Post by: maddog655 on January 12, 2012, 04:20:30 pm
according to the mechanics at the Mazda dealer the metal used for the frame is too thin and cracks easily.
Title: Re: Drivers Seat
Post by: monkeez on January 25, 2012, 06:48:01 am
ive just discovered that my drivers seat has a slight forward/backward rock to it, is this the same as descried above?
if so will it be covered under the manufacturers warranty (which runs out in April)
Title: Re: Drivers Seat
Post by: monkeez on January 25, 2012, 07:55:28 am
ive just discovered that my drivers seat has a slight forward/backward rock to it, is this the same as descried above?
if so will it be covered under the manufacturers warranty (which runs out in April)

just phoned Mazda and they confirm that it is a known issue and they are going to sort it out
Title: Re: Drivers Seat
Post by: DavidN on March 27, 2012, 07:01:54 pm
Hi Monkeez - Just wondered what the state of play is with your drivers seat please?  Chatting to my dealer re another issue and I mentioned my drivers seat was creaking. He suggested I book it in to have it inspected. However, this will not be until 30th April as that's when a courtesy vehicle becomes available - he thinks it may need to be with them for"several days" as there is little point stripping it and rebuilding it just to do it all again if a part needs ordering. Anybody else had this scenario? Thanks, David.
Title: Re: Drivers Seat
Post by: monkeez on March 28, 2012, 10:44:43 am
David - the dealer took my car in for a day to strip the seat down to find the problem. They said it was the seat frame/slider unit thingy of which there is a known issue. So they gave me the car back the same day and ordered the part.  They took the car in the following week in the morning, replaced the part and i got the car back the same day.
Title: Re: Drivers Seat
Post by: DavidN on March 28, 2012, 08:07:30 pm
Thanks for that. Yes that seems to fit with my dealers thinking - other than they seem to prefer (potentially) not to have to take down and rebuild the seat twice but rather put me in a courtesy car until the job is finished.
Title: Re: Drivers Seat
Post by: DavidN on April 01, 2012, 11:09:02 am
Just one more thing and then I promise I'll change the record  ::). Curiosity killed the cat - but satisfaction brought it back. Can anyone with a 2008/9 latest shape 6 please get hold of the head rest, try and rock the drivers seat forward and tell me if there's any movement at all. Mine has very slight movement on all the seat ( back and squab together). ie what's acceptable and what isn't. For the record the car has covered 35K. Thank you in advance! Cheers, David.
Title: Re: Drivers Seat
Post by: Davith82 on April 16, 2012, 07:21:58 pm
I seem to have a slight problem with mine. Normal driving is fine but if I go round a round about and the straighten up a bit quick or sometimes take a bend a bit fast I hear like a clicking sound, I think its defiantly the seat as I can feel it. The seat feels solid if I try and move it when the car is parked but add my weight and a bit of g force and it does not feel right. Thinking about taking it in but I imagine the dealer will say its ok as it does not do it all the time.
Title: Re: Drivers Seat
Post by: DavidN on April 17, 2012, 09:43:25 am
Hi David,  Humph! - Not an easy one this, as far as I'm concerned. If you look at the number of people that have read this thread and the number of responses you might think this isn't an issue. I wonder, however, if it's the sort of issue that owners dismiss and live with? As I say, my seat "groans" a bit on roudabouts and tight bends, has very very slight movement fore and aft if rocked when empty and it sometimes makes a type of sideways "clicking" sound on tight bends. I was in two minds as it doesn't amount to much, so I mentioned it in passing to the dealer when I was there for something else. He seemed to take it more seriously than I expected. It goes in the week after next and the reason for the delay is that he suggested I had a courtesy car in case he needed to order parts. At the moment the car is under warranty and I don't want to get stung for a boat load of seat bits, say, next year if something snaps!
Title: Re: Drivers Seat
Post by: jbconno on April 30, 2012, 04:35:02 pm
Mines been doing this for a while now, will get them to look at it when it goes in.
Title: Re: Drivers Seat
Post by: DavidN on May 01, 2012, 08:10:33 am
Hi,  Mine is with the dealer as I write - booked in for a full week - to sort this issue. I'll report the outcome when it returns.
Title: Re: Drivers Seat
Post by: DavidN on May 04, 2012, 07:47:51 am
Well - It was with the dealer for 4 days. Seat tested and completely stripped apart. Creaking and squeaking originated from backrest which has been refurbished with new insulation between the parts. Completed under Mazda extended warranty. Long test yesterday. Completely cured. Long may it continue.
Title: Re: Drivers Seat
Post by: jbconno on May 04, 2012, 08:45:54 pm
Was it moving much ?
Title: Re: Drivers Seat
Post by: DavidN on May 05, 2012, 10:36:22 am
No - very very slightly - and to be fair it still is. - but only when I grasp the headrest and rock it forward with a bit of an attitude. I assumed that the dreadful creak and the slight movement were interlinked. they weren't. The dealer considers the movement to be within spec for the present and I will monitor it carefully. However without the noise the seat is transformed! The automotive anorak in me got an exploded parts diagram of the seat from the parts department. It's like my old meccano set from the 60's! The bit I'm keeping an eye on is the "cradle" frame device between the runners and the metal seat base. To be fair to all concerned though, I wouldn't have noticed the play  if the seat hadn't been dreadfully noisy. Interesting though that the car is only 3 years old with 34K. Maybe the previous owner did things on the seat that I can only fantasise about...... :)
Title: Re: Drivers Seat
Post by: jbconno on May 18, 2012, 05:04:09 pm
Seemingly there was a small clip that was broken underneath the seat. Seems ok now.
Title: Re: Drivers Seat
Post by: DavidN on May 19, 2012, 05:44:33 pm
That's good. First time I've come across a seat problem on a modern car - maybe a loose/noisy seat malfunction warning light on the dash would be useful...... ::). Interesting that this particular thread has been viewed over 1,000 times with just 17 posts. Is it a widespread defect or is it just a right riveting read?
Title: Re: Drivers Seat
Post by: Mikeg on June 13, 2012, 05:52:28 pm
Hi there. My 2008 Mazda 6 TS2 Diesel has a seat problem at around 30,000 miles. The seat seemed as if it was clicking in & out of the runners. When I took it to the dealers the mechanic said they'd had a spate of these & it was a fault with the seat cradle. After no success from 5 or 6 visits Mazda agreed to change the entire cradle but asked me to 'give a contribution' towards the cost!!! I said no way, they backed down & replaced it. This cured it until a few thousand miles ago when it's started again.  It's a known fault & Mazda should have recalled the cars to fix them. Incidentally, I'm 6' 3", 14 stones with a BMI of 24 so pretty slim.
Title: Re: Drivers Seat
Post by: thecherubim on June 18, 2012, 05:48:04 pm
I have started having the same problem with the washers under the drivers seat.

If Mazda know they have a problem have they not issued a recall for to get them checked.  Must ring Mazda tomorrow to see where I lie if this is a general fault.

Don't fancy the thought of having my car laid up for a week for something that's not that big to fix..
Title: Re: Drivers Seat
Post by: DavidN on June 19, 2012, 08:17:19 am
Maybe someone can kindly clarify this point for me. I thought all official recalls were listed on the VOSA Recall website. Ergo, if it's not on there it's just down to the dealer as to how they approach these advisory bulletins from their head office? There are only about 4 listed on VOSA at present for this marque (2008 onwards).
Title: Re: Drivers Seat
Post by: Thundercat on June 25, 2012, 10:04:42 pm
I too have a problem with my seat but somewhat more understandable than some of the other posts. I bought the car 2nd hand with 100k on it and when test driving it the rocking was really bad. I ended up taking it to the dealers partner garage for fixing FOC by a moonlighting Mazda mechanic. I saw him strip the whole thing down then apply more weld than there was seat and reassemble. The problem as I saw it was flimsy strengthening bars that were only tack welded and a lot of use of sping washer clips rather than bolts. Basically it's all too cheaply manufactured.

It has come back slightly over time but is nowhere near as bad as on the original test drive. I know I should have probably walked away but hindsight is a wonderfully thing.

Another point to add - there is a guy in my work that is on his 3rd seat in 12 months however he is 6"5' and I'd guess about 20+ Stone. Unfortunately I didn't know about his issue before making my purchase. Even if I had I might have put it down to his size rather than the car.
Title: Re: Drivers Seat
Post by: MZR-CD on June 26, 2012, 09:30:12 am
I've noticed my seat is doing this too. 36k km or about 22k miles. It's an electric seat if that helps. Might mention it at the service. Have it booked in for an early one on Friday. Also the leather seems to be splitting in the middle of the seat. Treated it with gliptone and it seems to have improved the condition of it.
Title: Re: Drivers Seat
Post by: DavidN on October 15, 2012, 04:36:49 pm
Well - useless fact of the forum. I think it's assumed that many owners will drop in and out of these forums when problems occur and then are solved. Many will not bother posting.This thread has 23 entries but has hit 1500 viewings. So to the silent majority who have a drivers seat issue - here's hoping that you managed to get it fixed to a satisfactory standard. :)
Title: Re: Drivers Seat
Post by: Little John on October 16, 2012, 12:34:00 pm
Not me, but then it's not really bothering me that much.  My drivers seat knocks if you corner too fast, or do a double change of direction (such as coming off a roundabout where you are turning right and then turn left).  At the first service the garage couldn't reproduce it and put it down to me being a fat bloater (not quite the words they used, but the general sentiment).  At the second service they decided that they needed to replace some washers.  It's still knocking...
Title: Re: Drivers Seat
Post by: jbconno on October 16, 2012, 02:59:29 pm
They replaced some washers underneath mine but its still knocking very slightly. I can live with it though. And I am certainly not a fat bloater ;-)
Title: Re: Drivers Seat
Post by: DavidN on October 16, 2012, 06:43:04 pm
Gentlemen, Refering to your  term "fat bloater", I am delighted to advise you that Mazda considers  "one person's weight to be about 75kg".(Roughly 12 stones in English currency).   This can be evidenced in Section 10-10 of your handbook when advising on the subject of Tyre Pressure Inflation. I fully intend to start a petition  to ensure all Mazda Sales Consultants are issued with their own weighing scales in the future. Keep an eye out for a Mazda 6 recall asking all owners to pop in for a weigh in at the next service. So, you could be right. Anyone over 75Kg may put undue pressure on the seat......
Title: Re: Drivers Seat
Post by: Little John on October 17, 2012, 12:19:21 pm
Anyone over 75Kg may put undue pressure on the seat......
That means that I'm 35% too heavy to drive a Mazda.  Should I be considering a commercial vehicle for my next car....
Title: Re: Drivers Seat
Post by: MicBarra on October 24, 2012, 02:38:10 pm
Right,
I am less than amused.... I have asked Mazda if this is a known fault and guess what the response was?..... Yes you guessed it... NO!

So, I'm fighting with the dealer I bought the car from along with the Mazda Dealer to see who wants to pay for it!

Wish me luck LOL
Title: Re: Drivers Seat
Post by: MZR-CD on October 24, 2012, 03:40:40 pm
I'm in for a service this morning as I didn't get it looked at last time due to time. I was supposed to look under the seat to check if a weld had come undone but never did. They said if it has they will replace the seat altogether to resolve it and that it is a known issue.
Title: Re: Drivers Seat
Post by: monkeez on October 24, 2012, 07:42:19 pm
I got my seat fixed by Mazda.
I rang Hodgsons Mazda at the Metrocentre and told him the seat was rocking slightly. The guy said there was a technical bulletin out for the problem. They replaced the whole slider unit for free.
Title: Re: Drivers Seat
Post by: tubbs on October 25, 2012, 06:57:31 am
I assume this issue only applied to the half leather seats (manual) and not to the full leather automated adjusted seats!
Title: Re: Drivers Seat
Post by: MicBarra on October 26, 2012, 11:13:49 am
Mine is the none leather and it is bad now.... every time i turn left i feel a little clunk under the seat and along with random squeaks and groans.
Mazda have said that yes they will look into it BUT it will cost me £45 for them to look at it!
Title: Re: Drivers Seat
Post by: monkeez on October 26, 2012, 11:43:08 am
Mick,
Phone Hodgsons at the MetroCentre and tell them that your seat feels loose and it is rocking slightly.
Tell them that you know there is a technical bulletin out on the problem and ask them to have a look at it.
Title: Re: Drivers Seat
Post by: MicBarra on October 26, 2012, 01:00:18 pm
Thats what i said to Hodgsons at the Silverlink.... i'm going to ring them again later today and see If i need to spell something out to them
Title: Re: Drivers Seat
Post by: MicBarra on November 05, 2012, 10:19:56 am
I had told them that there is a technical bulletin but was told that it would be chargeable. I'm just going to get the dealer i bought the car from to have a look next time it goes in for its service.
Title: Re: Drivers Seat
Post by: Renton on December 29, 2012, 09:18:22 pm
I am having a problem with my drivers seat.

When I grab the headrest and rock the seat forward and backward it makes a knocking sound as though something is loose.

Also when going round corners and then straightening up i get a clunk noise and feel something thunk.??

Also again .... the bolster on the right hand side of the drivers seat is wearing quite badly and the leather seems baggier than the other side as thought he actual innards of the bolster are collapsing??

car is a 2010 6 sport estate.

Should I take it into mazda?
Title: Re: Drivers Seat
Post by: ColinB on December 29, 2012, 09:21:41 pm
Yes, a broken weld on the driver seat frame is a known problem and should be sorted under warranty.
Title: Re: Drivers Seat
Post by: Renton on December 29, 2012, 09:23:56 pm
ok cheers for that.

do they replace the whole seat or just the frame as I am concerned about the wear on the bolster too.
Title: Re: Drivers Seat
Post by: ColinB on December 30, 2012, 04:31:23 pm
I'm not sure, just the frame I think - it hasn't happened to me yet!

Best thing is to take it in and complain about both as needing to be fixed under warranty.
Title: Re: Drivers Seat
Post by: monkeez on December 30, 2012, 04:54:35 pm
ok cheers for that.

do they replace the whole seat or just the frame as I am concerned about the wear on the bolster too.

Mazda did mine under warranty as its a known problem. They replaced the whole slider unit but not he seat itself.
Title: Re: Drivers Seat
Post by: MicBarra on April 10, 2013, 02:51:52 pm
I know its been a while since the last post but I'm going to have a looksy myself and see what can be done. There are repair kits for the seats on Ebay which are said to work, so im going to strip the seat down this weekend and see if there is anything a miss.
Title: Re: Drivers Seat
Post by: Mazda6Driver on April 10, 2013, 09:46:33 pm

I've just started noticing the odd small 'click' coming from my drivers seat when cornering hard.  I suspect I have this same issue.

I'm out of warranty but will be pushing extremely hard to get this fixed for free.  Surely there's quite a large safety issue here if the seat isn't securely attached to the chassis.  In a large impact, if the seat becomes detached presumably it could render the other active safety devices (air bags, seatbelt pretentioners etc) ineffective, or even hazardous in themselves?

Am I the only one to think this should be a recall, not just a service bulletin?
Title: Re: Drivers Seat
Post by: slidey on April 11, 2013, 08:11:13 am
I would consider this very dangerous, it should not be a service bullitin, if it concerns safety it should be a recall, it might be worth contacting VOSA and see what they say.

Dave
Title: Re: Drivers Seat
Post by: MicBarra on April 11, 2013, 08:49:31 am
In the Ts the seats arent electric so the fault lies with all models so it seems.
However, after speaking to Mazda on numerous occasions I was told that nothing would be done and that if I did want them to have a look it would be chargeable!

I'm sure the position of my seat actually changes as well....
Title: Re: Drivers Seat
Post by: andywolfie on April 13, 2013, 07:59:40 pm
Not sure if this will help anyone here, but after being slightly embarrassed about all the squeaks and creaks and other noises coming from my drivers seat when giving a lift to a friend of mine I thought there must be something I can do to stop it, as my car is now out of warranty and not wanting the hassle and cost of going to the dealer I went to halfords and found a tin of 3 in 1 silicone spray (yellow tin) I bought it and sprayed it all under the seat all over all the mechanisms and low and behold all the noise has gone away! My seat as never rocked just noisy, I know it's just a temporary fix but I don't mind having to do this every now and again to keep things silent, as driving the top sport model and squeaking everywhere is not ideal! Try it a it worked for me!

Andy
Title: Re: Drivers Seat
Post by: Farnsworth28 on October 24, 2013, 12:34:28 pm
It looks like I am the latest victim of the rocking seat issue. I have just completed a 300+ drive to Cornwall and the seat was rocking even when I was driving round a tight bend.

From what you guys have said, I should be able to get it repaired under the extended warrant,

Farnsy
Title: Re: Drivers Seat
Post by: oldman on October 26, 2013, 08:59:45 pm
now have a case of gulp as expect this on mine and double gulp for shoddy mazda help on fixing or assisting to fix it.
Title: Re: Drivers Seat
Post by: DavidN on October 24, 2014, 08:58:35 am
Just to go down the "cor blimey" route for a moment - there are two similar threads on this topic and the views on both have topped the 8,000 mark. Although there hasn't been a post for sometime, the number of people looking seems to escalate exponentially. I just wonder what the situation really is with this issue as the gen 2 marque grows older.
Title: Re: Drivers Seat
Post by: Stevief33 on November 29, 2014, 05:55:41 pm
I have come across this thread only after a potentially serious incident.  A few weeks ago the drivers seat of my 2008 TS2 became detached from the frame whilst I was driving. The whole seat tipped back and if I hadn't instinctively rebalanced myself and managed to bring the car to a halt I could have had a serious accident. After investigation at the garage (a former Mazda dealership from whom I bought the car and who service it) the mechanics told me that part of the metal frame had sheared off, leaving the seat detached from the runners.  I had no alternative but to get the seat repaired and was shocked to say the least to be quoted costs of £700 to replace and fit the frame. I have had the car since new and it had just hit 100k miles a few days before this happened.  After getting this work done I decided to look online before contacting Mazda and came across this thread. I wish I had found it before getting the repairs done, as I would have pursued it with Mazda before doing so.

I am very concerned that if Mazda were aware of the driver's seat problem being fairly widespread they did not recall affected vehicles. This incident could have had serious consequences had I lost control totally as opposed to just a few seconds. I have kept the parts so that I can take photos of the damage and intend to pursue this with Mazda. Before I do so, however, it would be useful to have the views of other forum members - particularly those who have also had drivers seat issues - on how I should approach this and whether there is any other action I could take. I would clearly like to highlight this incident to avoid it happening to any other owners with perhaps more serious consequences. Any advice would be appreciated.
Title: Re: Drivers Seat
Post by: DavidN on November 30, 2014, 03:26:57 pm
Sorry to hear of your problem. As I say, it is sad that all the owners, who have read the two related threads and may have had this issue, have not posted. The two threads nearly top 9,000 views now. Excellent subject for Watchdog or some such consumer mediated programme. My own issue was slightly different. The seat groaned and creaked dreadfully. Eventually, and under a Mazda used warranty, they took the car in for four days and stripped and rebuilt the seat. No recurrence since, but I give the drivers seat a hefty pull every time I clean the interior, just to test it!
Title: Re: Drivers Seat
Post by: PTG_Chef_uk on March 27, 2015, 01:02:46 pm
Mine seems to becoming so frequent now that I am having to increase the stereo volume to stop me hearing it so guess it's time to have Mazda check it out.
Title: Re: Drivers Seat
Post by: Mazdar on March 28, 2015, 01:49:48 pm
Hi Guys,
              Mine is a 2010 2.2 sport and the drivers seat sounds like it is loose on the rear mountings......but does anyone know how Mazda actually repair this, is it breaking parts or actual broken parts that cause it, I would love to know as I am sure this can be taken further with Mazda as I am sure it would fall under the heading of not fit for purpose.

Mazdar
Title: Re: Drivers Seat
Post by: andywolfie on March 31, 2015, 07:19:22 pm
Just to let everyone know that I today had my drivers seat repaired professionally by a company called A S cars in Cheshire,  they spot weld new washers on so they never fall off again and now the seat is rock solid and not even a tiny squeak, only costs ?45 and less than an hour to do, they are Mazda specialists and the difference is amazing, I can thoroughly recommend them, well worth the 4 hour drive to get it done as it's like driving a new car,

Andy
Title: Re: Drivers Seat
Post by: Mazdar on April 03, 2015, 02:54:56 pm
Hi All,
            Ah those dreaded washers, Thanks to the previous mail, it now all makes sense why there were washers laying under the seat on the carpet, one was a nylon washer and the other is a shaft grip washer,  I thought they may have been from the mechanics under the seat but I only gave them a quick glance before storing them away.

lets be honest this type of retainer is not the best in the world, maybe ok to hold pram wheels on but not a hard working drivers seat, when I get time I am either going to stick my head under the seat and take a look, or I will take the seat out and see if they have machined a slot in the shaft where the grip washer sits so it locks it in place, but I doubt it very much as you are talking precision engineering for a seat frame which is not they way they are built.

I am sure that putting this back together on the shaft should be reasonable to carry out with an adjustable clamp and the use of a socket from the socket set which just fits over the shaft, this will then slide the grip washer down the shaft nice and tight and I will retain it all in place by cross drilling the shaft very tightly to the washer and inserting a split pin or steel taper pin.

The steel washer looks to have a 12mm diameter hole in the split section so the shaft must be 12.5mm or 13mm, so on this size shaft I would limit the drilled hole size to 2.8-3.2mm maximum, pop in pin and that's it (I hope)

And that should be it, as this should not be a big dark secret to Mazda but available to everyone out there I will take a few photo's of the task if it turns out to be as I think and post them for everyone who may have the same problem.

No scencia rocketo,  or words to that effect.

Cheers   
Title: Re: Drivers Seat
Post by: Ayeupmeduck on November 20, 2016, 12:46:28 pm
Ok resurrecting this.

I have a 2016 Mazda 6 tourer. In the last few days the seat has started to move. It happens primarily when I go round a corner hard, it feels like the slider is sliding into place but it is only on the left hand side of the seat and it is minimal but I notice these things.

Now I am not technical at all so I wonder if someone can explain to me in really simple terms which part of the seat mechanism is moving. It is the seat because washers are loose and not holding the seat steady to the frame or is it the frame and when I say frame I am not sure if you are referring to the frame on the floor or the frame under the seat. Sorry to be so slow here.

I cannot make the seat move at all while stationary it is only the force of going around corners that makes the seat move.

Obviously the car is still under warranty and so Mazda will look at it but it just annoying.

Cheers

Title: Re: Drivers Seat
Post by: stevem100 on November 21, 2016, 05:27:32 pm
YEP if it's not cracked or broken frame or mounts then yes it needs refitting properly under warranty by the dealer i wouldn't mess with it  ;)
When i purchased mine i had a noise from the drivers seat as i went round corners that sounded like metal to metal as though it was cracked but turned out to be how it was mounted the dealer refitted it and it's been silent ever since  :)
hope this helps cheers steve  8)
Title: Re: Drivers Seat
Post by: goto10 on September 16, 2017, 11:38:56 pm
Necro-thread, but the driver's seat on my 2008 Mazda 6 estate gave way whilst I was driving (whilst away on holiday with a caravan attached), luckily I caught myself and managed to stop the car safely.  It had been squeaking for a while, but the sudden failure was unexpected (and very dangerous) - I returned home only to find an official Mazda recall notice on my doormat (for the driver's seat and the rear tailgate lifters)
Out of curiosity I googled the issue and found lots of [old] threads, it's irritating that Mazda must've been aware of this for quite some time but dragged their heels for so long.
Ah well, at least I get it fixed for free...
Title: Re: Drivers Seat
Post by: Choppit on October 02, 2017, 11:25:51 pm
A month or so ago at ~25K the drivers seat in my 2015 M6 SportNav started to rock when accelerating/braking. Took it into a dealer last week and they told me that the seat mounts are worn and the seat structure has started to collapse. Apparently no spares are available, so the entire seat base needs to be replaced and they expressed some doubt over whether Mazda would cover it under warranty. I'm no lightweight at 20st, so I expect some seat compression, but this is the first car I've owned where the seat frame has started to fail. Waiting on the verdict from Mazda, but regardless I suspect this will be the first, and last Mazda I buy given the number of issues I've had in less than 2 years.
Title: Re: Drivers Seat
Post by: Tall333 on October 03, 2017, 08:16:30 am
...I suspect this will be the first, and last Mazda I buy given the number of issues I've had in less than 2 years.
I had a quick look at your previous posts and I don't blame you for your lack of confidence in the marque - I'm a bit the same.

I owned a very low mileage 2015 M6 diesel Sports Nav for a year (approx the whole of year 2016), and it also had 4 new wheels authorised (although I traded the car before they came into stock [about 3 months later]).  I also had a rattle from the front suspension (fixed under warranty), and infotainment niggles but that was all (as if that isn't enough for a 1-2 year old car).

A friend buys a brand new car about every 1-1.5 years and his last few have been M6 diesel Sports Navs.  Every one has had new wheels, and he's also had infotainment issues with one of them.  His current one has just had 2 new wheels (at about 1 year old), plus a new grille bezel due to the 'chrome' bubbling, along with another part doing the same (I can't recall which part, will report back after I speak to him).  He loves his Mazdas but reckons his next car might not be one since especially the faulty wheels annoy him.

My current late 2014 CX-5 diesel Sports Nav had the oil warning a couple of months (and about 4k miles) before it's due service, although I did end up getting that complete 3rd service paid for by Mazda customer services (to the absolute disgust of my dealer).  It's been about 5 months (5k miles) since that service - I wonder if I'll see that oil warning again in a couple of months?  It doesn't instill much confidence of me doing a long journey when the car is much over half way towards it's next service.  I see that some people are having an interim oil change done, but they seem to cost quite a few bob - if the engine can't go it's official 12.5k miles without an interim oil change then the official service intervals should be shortened - and we would factor that in when deciding to buy (or not buy) the car in the first place.  I've also had both folding mirrors replaced, along with a bluetooth controller, and the door locks often click on/off when I open the door.

Our other car is a 2015 Mazda 3 petrol SE-L.  It's also had 4 new wheels at about 1.5 years old, plus a new air con evaporator (which involves stripping the dash out), plus the door locks are beginning to click on that too.

I also love our Mazdas, but it's a pity there are such annoyances with them.  I'll need to buy the extended warranty in a couple of months when my new-car warranty runs out, since I don't trust it not to have major problems somewhere along the line.  If Toyota's Rav was available with a non-CVT auto it would probably be my next car.
Title: Re: Drivers Seat
Post by: aeroadster on December 21, 2017, 12:46:20 pm
I noticed there was a recall notice in the last 3months about these seats - about time too!!!!

However, when I took my 2009 SL to the Mazda dealer, they refused to look at it on account that Mazda had issued the recall for all models up to the Sport model.

So the understanding is that my SL = Sport Luxury model is not included.

I was told by the dealer that they had consulted Mazda UK and the response was that the sport luxury used a different method to attach the seat to the car.  I thought it was a bit odd as these seats are interchangeable and use the same mountings and fixings.

Mazda UK have so far not responded.